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Job Title: AmeriCorps Program Manager

Direct Program Supervisor: Big Brothers Big Sisters CEO & City of Davenport AmeriCorps Director

Purpose: The primary purpose of this position is to understand, implement, and facilitate the City of Davenport AmeriCorps/Youth Corps grant program, including, but not limited to the following responsibilities:

  1. Implement the City of Davenport AmeriCorps program as approved and within requirements of the Iowa Commission on Volunteer Service and the Corporation for National and Community Service;

  2. Oversee programmatic components, develop and regularly update all policies and procedures for grant administration, create and maintain an appropriate tracking/monitoring and reporting system to meet compliance requirements, including member files.

  3. Work with Project Evaluator to ensure member evaluation and achievement of performance measures;

  4. Understanding of federal regulations, provisions, CNCS policy updates, state laws and AmeriCorps administrative requirements to insure program meets all regulatory and compliance requirements.

  5. Recruit, enroll, train, supervise, and exit AmeriCorps members and, if appropriate, service sites, per the approved grant application;

  6. Complete member service agreements at the start of the term of service, monitor member progress towards meeting goals, and track member service hours monthly;

  7. Conduct program evaluation of members and sites, and use the information to continuously improve the program;

  8. Work with area professionals to foster esprit de corps among AmeriCorps members, and lead trainings and developmental activities that will strengthen members’ knowledge and skills during service.

  9. Attend mandatory meetings and trainings convened by ICVS; and

  10. Provide all program information required by the Corporation for National and Community Service.

Personal Requirements:

  • Ability to work independently and within a team.
  • Professional with co-workers, administrators, community partners and service members.
  • Ability to build partnerships and maintain effective and results oriented relationships.
  • Ability to work within the policies, procedures and systems of a school, City of Davenport, CNCS (Corporation for National and Community Service) and ICVS (Iowa Commission on Volunteer Service) and BBBS non-profit environment.
  • Effective oral and written communication skills.
  • Creative thinker, problem solver and self-starter.
  • Ability to adapt to a changing and dynamic environment.
  • Organized, detail-oriented and ability to work with minimal supervision.
  • Commitment to continuous improvement and professional development.
  • Healthy stress management skills.
  • Ethical, honest, reliable, confidential.
  • Empathic and nonjudgmental in diverse situations.


  • Basic computer skills including proficiency in Microsoft Office;
  • Experience with AmeriCorps grant administration preferred;
  • Marketing and communication skills, focused on CNCS requirements for position descriptions and member service agreement, as well as promotion of AmeriCorps opportunities;
  • Proficient in meeting facilitation and collaborative decision making processes, including with community partners, AmeriCorps administrative staff, and members;
  • Human resource proficiency including background checks, training requirements and disciplinary actions;
  • Competency in conflict resolution, including negotiating issues between staff, members, and/or site staff, as well as CNCS partners;
  • Experience in program evaluation and logic models, including measuring community and member impact and promotion of this impact; and
  • Experience in budget management, including basic grant management principles and reporting.


Required Education and Experience:

  • Minimum of Bachelor of Arts/Science in public administration, human service, education, or like degree (Master’s Preferred)
  • Grant administration experience, preferably state or federal grant
  • At least one CNCS-reviewed and approved year of AmeriCorps grant administration/coordination experience (Preferred)
  • Personal experience as an AmeriCorps service member (Preferred).

Physical Requirements:

  • Walk and carry materials up and down steps
  • Stand and walk for extended periods of time
  • Lift 30 pounds
  • Bend, squat, twist and kneel


Schedule and Time Commitment:

This position is a full-time exempt position, with some evening, weekend and travel requirements. Exact schedule is dependent upon the needs and requirements of Big Brothers Big Sisters, the City of Davenport, AmeriCorps service members and ICVS mandates.

EO/AA employer

Direct inquiries to:

Jay M. Justin
President & CEO
Big Brothers Big Sisters of the Mississippi Valley
130 W. 5th Street
Davenport, Iowa 52801
(563) 323-8006- phone
(563) 333-2494- fax
Position will remain posted until filled. 

© 2012 Big Brothers Big Sisters of the Mississippi Valley, 130 W 5th Street, Davenport, IA 52801, 563.323.8006